Frequently Asked Questions

What is a Home Watch service?

A Home Watch service gives you peace of mind while you are away from your home or property.  The official definition of Home Watch is “a visual inspection of a home or property, looking for obvious issues.”  Our company will design a checklist based on your individual needs and concerns.  If a situation does arise, you will be notified so the problem can be dealt with efficiently and quickly.

Why do I need a Home Watch service?

Actually, the question is, how can you not have one?  So many things can happen to your home in an absence:  break-ins, water leaks, electrical problems, insects, mold, and storms, to name a few.  Preventative measures such as storm preparation and proactive maintenance should prevent many situations from arising.  Even if you have a trusted neighbor or relative nearby, having a professional action on your behalf is a much better and more effective option.

What if I have a situation in my home?

The Home Watch professional’s experience and judgement will allow them to handle any situation with a calculated response.  If the situation is an emergency, it will be handled in the fastest, safest, and most cost-effective way.  In a non-emergency situation, you will be contacted to discuss and implement a course of action.  

Is a Home Watch service a security service?

Not as a rule; however having a visible presence in your empty home may act as a crime deterrent.  Most Home Watch companies answer alarm calls and are familiar to local law enforcement.  

How does a Home Watch company qualify to become an accredited member of the NHWA?

Not all companies qualify for membership in the National Home Watch Association.  Our members have been carefully screened.  References have been checked, and insurance, bonding verified.  Each member has agreed to abide by our Code of Ethics and set of standards.  Membership can be verified by visiting our NHWA Accredited Member Locations page.

What other services does a Home Watch company offer?

Each company is unique.  Most offer a variety of services such as concierge, handyman, pool and lawn care.  If they don’t provide it, they can arrange for any service you might need, using their knowledge of local contractors.

Learn more about the NHWA Code of Ethics by clicking below.